Anti-Harassment & Zero-Tolerance Extortion Policy
Last updated: 21 September 2026
This policy applies to Gurgaon Pets Online operating from Ground Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001 · [email protected] · +917988483250.
Anti-Harassment & Zero-Tolerance Extortion Policy
Gurgaon Pets Online (Owned and operated by Pet My Home (MSME / Udyam: UDYAM-HR-01-0073725) provisions on extortion and criminal intimidation, the Information Technology Act, 2000, and where a public servant seeks undue advantage, the Prevention of Corruption Act, 1988.
| Documentation | Communications, call records and submission IP logs preserved as evidence. |
| Termination of contact | Further correspondence accepted only in writing through the Grievance Officer or legal process. |
| Platform action | Account suspension and permanent IP blocking across all brand sites operated by Gurgaon Pets Online. |
| Referral | Reported to the appropriate administrative, vigilance or law enforcement authority. |
6. Protection of Our Own Conduct
This Policy binds us too. Our staff must remain courteous and professional at all times. If any representative of Gurgaon Pets Online behaves improperly towards you, report it to the Grievance Officer — such reports are investigated.
For questions about this Anti-Harassment & Zero-Tolerance Extortion Policy:
| Nodal Grievance / Data Privacy Officer | Roja R — Data Privacy Officer & Nodal Grievance Officer |
| Grievance / Support Email | [email protected] |
| Data Privacy / Security Email | [email protected] |
| Helpline | +917988483250 |
| Head Office | Ground Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001 |
| Registered Address | Ground Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001 |
| Registration Contact Email | [email protected] |
| Registration Mobile | +91 79884 83250 |
| Website Owner | Pet My Home |
| Operating Entity (MSME) | Pet My Home (MSME / Udyam: UDYAM-HR-01-0073725) |
| Jurisdiction | Courts at Ambala / Gurugram, Haryana, India (without limiting statutory consumer rights) |
The website www.gurgaonpets.in (and its associated mobile/web applications, hereinafter referred to as "Gurgaon Pets Online" or "Platform") is owned and operated by Pet My Home (MSME / Udyam: UDYAM-HR-01-0073725) ("Operator", "Company", "Us", "We", or "Our") under the laws of India, having its registered operating desk at Ground Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001.