Talk to the NCR team before you book
Ask about a real handover date, flat fit, or health paperwork. WhatsApp is fastest; the form below also reaches us.
We reply with specifics for Gurgaon and NCR — not a generic brochure answer.
Availability & dates
Which week a breed is actually ready, and what a handover slot looks like in NCR traffic.
Flat & routine fit
Lifts, association rules, empty-day hours — tell us your constraints.
Records & guarantee
What paperwork you receive, and how the 7-day health window works.
Prefer email? Send context (breed, sector, schedule) so we can answer in one pass.
Messages outside evening hours are answered the next working morning.
Our Offices
Registered Office
Head OfficeGround Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001
View on Google MapsSupport Center
OperationsGround Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001
Contact Details
Customer Support
+917988483250Support Email
[email protected]Escalation / Admin
[email protected]Data / Privacy
[email protected]Send Us a Message
Consult with our
Pet Experts Live
Prefer a face-to-face consultation? Schedule a live video call to see your favorite pets and get expert advice in real-time.
Frequently Asked Questions
How do I book a pet?
Browse our catalogue, select your pet, and pay just 25% advance via UPI or Card (PayU / CCAvenue). We'll arrange doorstep delivery!
What if I need to cancel my order?
Contact us within 24 hours of booking. Refunds are processed as per our refund policy.
Are the pets vaccinated?
Yes! All pets come with vaccination records and a health certificate. Your pet's wellbeing is our top priority.
How to delete my account / data?
Email [email protected] with your request and we'll process it within 7 business days.