We’d Love to Hear from You
Whether you have a question about a pet or just want to talk about your new best friend, our team is always here for a chat.
Our Offices
Support Center
OperationsFlat 9C, 2nd Floor, Nest Flats, Guruteg Bahadur Nagar, Kharar, Mohali
Contact Details
Customer Support
+918069645024Support Email
support@nearby-petstore.inEscalation / Admin
support@nearby-petstore.inData / Privacy
support@nearby-petstore.inSend Us a Message
Consult with our
Pet Experts Live
Prefer a face-to-face consultation? Schedule a live video call to see your favorite pets and get expert advice in real-time.
Frequently Asked Questions
How do I book a pet?
Browse our catalogue, select your pet, and pay just 25% advance via UPI or Card (PayU / CCAvenue). We'll arrange doorstep delivery!
What if I need to cancel my order?
Contact us within 24 hours of booking. Refunds are processed as per our refund policy.
Are the pets vaccinated?
Yes! All pets come with vaccination records and a health certificate. Your pet's wellbeing is our top priority.
How to delete my account / data?
Email support@nearby-petstore.in with your request and we'll process it within 7 business days.