Accessibility Statement
Last updated: 21 September 2026
This policy applies to Gurgaon Pets Online operating from Ground Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001 · [email protected] · +917988483250.
Accessibility Statement
Gurgaon Pets Online (Owned and operated by Pet My Home (MSME / Udyam: UDYAM-HR-01-0073725), an internationally recognized set of recommendations for improving web accessibility.
What We're Doing to Improve
We are actively working to enhance the accessibility of Gurgaon Pets Online by:
- Keyboard Navigation: Ensuring all interactive elements are fully navigable using a keyboard.
- Clear Layout: Maintaining a predictable and consistent layout to aid navigation.
- Text Alternatives: Providing alt-text for meaningful images so screen readers can convey the information.
- Readable Content: Using clear language and maintaining high color contrast for optimal readability.
- Scalable Text: Allowing users to adjust text size without breaking the site functionality.
- Regular Audits: Conducting testing to identify and address potential barriers for users with disabilities.
Areas for Ongoing Improvement
While we strive for full accessibility, some areas may still require improvement. We are particularly focused on optimizing our platform for various assistive technologies and enhancing complex interactive elements.
Feedback & Support
Your feedback is crucial to our efforts. If you encounter any barriers while using Gurgaon Pets Online, please contact our support team:
Email: [email protected]
Helpline: +917988483250
We aim to respond to accessibility feedback within 5 business days.
The website www.gurgaonpets.in (and its associated mobile/web applications, hereinafter referred to as "Gurgaon Pets Online" or "Platform") is owned and operated by Pet My Home (MSME / Udyam: UDYAM-HR-01-0073725) ("Operator", "Company", "Us", "We", or "Our") under the laws of India, having its registered operating desk at Ground Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001.
Accessibility Coordinator
If you require further assistance, you are welcome to contact our organization's accessibility coordinator directly:
For questions about this Accessibility Statement:
| Nodal Grievance / Data Privacy Officer | Roja R — Data Privacy Officer & Nodal Grievance Officer |
| Grievance / Support Email | [email protected] |
| Data Privacy / Security Email | [email protected] |
| Helpline | +917988483250 |
| Head Office | Ground Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001 |
| Registered Address | Ground Floor, 1st Lane, Lal Kurti, Near Shree Om Hotel, Ambala Cantt, Ambala, District Ambala, Haryana 133001 |
| Registration Contact Email | [email protected] |
| Registration Mobile | +91 79884 83250 |
| Website Owner | Pet My Home |
| Operating Entity (MSME) | Pet My Home (MSME / Udyam: UDYAM-HR-01-0073725) |
| Jurisdiction | Courts at Ambala / Gurugram, Haryana, India (without limiting statutory consumer rights) |